Clarepharm Pharmacy in Exmouth, England Closed now

Reviews about Clarepharm Pharmacy

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  2018-01-03, by keithwillmott
  I called in today to colect a routine repeat prescription, issued by my GP on25/4. When I got home I realised that several items were missing from the bag, so returned to clarepharm to ask what had happened. They then found another bag with more meds in it. I asked to check everything as there had alresdy been one error. Eventually a further two meds were found that had been missed from the first two bags. The pharmacist at first blamed the doctors, then the electronic system for the problems. If I had not insisted on checking everything I would have been left without essential medication, and this could have gone unnoticed resulting in my becoming very ill. The pharmacist was unable to issue a copy of the complaints procedure, then suggested I could write to the chairman of the company. He wrote tis down on a scrap of waste paper, but then had to correct it as he "put the wrong name down". The address was a private address, not a company address. At no point did anyone acknowledge the error, or apologise. Frightening to think that peoples lives depend on this team to issue the correct medication.